Interactivity and community newspapers: a survey

September 10, 2009

The last issue of the Journal of Computer-Mediated Communication publishes another article on online journalism:

Chung, Deborah S.; Nah, Seungahn. “The effects of interactive news presentation pf perceived user satisfaction of online community newspapers”. Journal of Computer-Mediated Communication, 14 (2009), 855-874.

Amongst the findings of the research, conducted focusing on Kentucky (USA) online newspapers having a circulation of less than 50,000, “they indicate that indeed news audiences perceive their news consumption experiences to be positive when they are engaged by frequently using various interactive features. Correlation analysis shows that there is a robust relationship between the use of various interactive features and perceived satisfaction. In general, interactive features were used in moderation”.

The authors distinguish four types of interactive feature usage: customization (content submissions, letters to the editor, e-mail bylines), personalization (search, alerts, RSS, e-newsletters), choice features (audio, video, webcam) and interpersonal features (forums, chats, blogs, Q&A). According to the survey, “online news audiences use interactive features moderately to somewhat infrequently”, and “content submission features were used most frequently”.

Finally, the authors underline that althoug most of the literature “indicates the critical need for dialogical journalism, the interpersonal features of a news sites did not increase perceived satisfaction amongst users”, since “online community news audiences do not consider online newspapers to serve as a place for interpersonal communication”.

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Articles on online communication by Spanish researchers

September 10, 2009

Recently the new issues of two important journals on communication have been published. Both of them have a couple of articles written by researchers of Spanish universities -or article in which Spanish researchers take part.

New Media & Society (Vol. 11, No. 6, September 2009) publishes an article by Carlos Scolari, currently teaching at the Universities of Vic and Pompeu Fabra (Barcelona) entitled “Mapping conversations about new media: the theoretical field of digital communication” (New Media Society 2009;11 943-964). Born in Argentina, Scolari studied at the Catholic Unievrsity of Milano (Italy) before moving to Spain, where he has conducted a brilliant research on the theoretical aspects of digital communication.

The second article has been published by the Journal of Computer-Mediated Communication, and in it a group of Spanish researcher have taken part -although just one name appears, Ramón Salaverria. A survey was conducted in several digital newspapers in four European countries, including Spain. The Spanish surveys was conducted by researchers from the University of the Basque Country (Dr Koldo Meso and Dr Ainara Larrondo), Santiago de Compostela, Málaga and Navarre, even though the mention to their work has completeley disappeared from the final text for unknown reasons.

Fortunati, L.; Sarrica, M.; O’Sullivan, J.; Balcytiene, A.; Harro-Loit, H.; Macgregor, Ph.; Roussou, N.; Salvarria, R.; de Luca, F. (2009), “The Influence of the Internet on European Journalism”, Journal of Computer Mediated Communication, 14(4), August: 928-963.